What data is used when you visit our website or contact Quadran, why it is used and how to exercise your rights.
Updated on
The information in your form helps us understand your needs and respond to you.
Browsing involves technical tools, measurement tools and third-party services.
Contact us directly: [email protected].
The data controller for the website www.quadran.eu is QUADRAN, a French simplified joint-stock company registered with the Perpignan Trade and Companies Register under number 508 223 518.
This policy covers the corporate website and enquiries submitted through it. Data processing carried out as part of the use of the appYuser, appYaccess and appYplanet solutions is governed by the applicable contractual documents.
When you request a demonstration, a quote or both, the form collects your name and your email address. Both fields are mandatory so we can identify your request and respond to you.
You can also provide your organisation, your website address, the modules you are interested in and details of your needs in a free-text message. For a quote, you can specify the number of domains, the number of users and the retention period you would like for the solution’s data.
This additional information helps us prepare a discussion tailored to your project. Avoid including sensitive data or unnecessary personal information in your message.
It allows us to handle your enquiry, arrange a demonstration, prepare a commercial proposal and follow up on our discussion.
For professional enquiries, this processing is based on Quadran’s legitimate interest in responding to people who seek its services. Where an enquiry is intended to prepare a contract to which you will personally be a party, it is based on pre-contractual steps taken at your request.
The period selected in the form for your project does not determine how long your contact enquiry is retained.
The information in your form is intended for the Quadran team responsible for responding to your enquiry and following up on your project.
It may also be processed by the service providers responsible for website hosting, maintenance and message delivery, to the extent necessary to provide those services.
The third-party services mentioned above may receive browsing information. Their use may involve processing outside the European Economic Area.
LinkedIn describes its international processing activities and the transfer mechanisms it uses in its privacy policy. You can contact Quadran for further information about the recipients of your data and the applicable safeguards.
Our policy sets out the following retention rules:
Information that is no longer needed for these purposes must be deleted or anonymised.
These rules concern your interactions with Quadran. They do not define the lifespan of cookies or the retention period for data collected by third-party services, which depends on each service.
Subject to the conditions set out in the applicable regulations, you can request access to your data, its rectification, its erasure or a restriction on its use.
You can object to processing based on legitimate interests on grounds relating to your situation, and at any time to the use of your data for direct marketing. Where processing is based on your consent, you can withdraw it without affecting processing already carried out. The right to data portability applies where its conditions are met.
Send your request to [email protected] or by post to Quadran’s registered office, specifying the data and the right concerned.
You must receive a response within one month. If requests are complex or numerous, this period may be extended by two months. In that case, you must be informed within the first month. Additional information to verify your identity may be requested if there is reasonable doubt.
You can also lodge a complaint with the French data protection authority (Commission nationale de l’informatique et des libertés, CNIL).