appYuser · Web performance and digital experience
appYuser measures the actual experience on your site and links it to your conversions. You know which pages, devices and usage patterns need your attention.
Use it on its own or with appYaccess and appYplanet.
What changes for you
A slow page on mobile, a form that is difficult to reach, a deteriorating experience: use the situations visitors actually encounter to guide your teams’ work.
Identify the pages and contexts where the experience deteriorates. Compare them with your site’s goals to focus your efforts where they are most useful.
A page to examine, the visitors affected and the signals to analyse with your team or service provider.
Connect experience quality to the purchases, enquiries or registrations tracked on your site. Digital, business and technical teams share a common basis for decisions.
After a release, track changes in experience and conversions in comparable contexts. Confirm improvements and detect regressions.
With RUM*, you can observe actual visits: the pages loaded, the device used and connection conditions. You can isolate situations that degrade the experience, even when they are hidden in an overall average.
* RUM (Real User Monitoring): measurement of visitors’ actual experience on your site.
Understand Real User Monitoring →An indicator calculated from browsing activity, which you can share with your teams to track trends.
Bring technical signals and usage data together in the same analysis. You have concrete evidence to discuss with the people who improve your site.
Your conversion goals reflect your activity: a purchase, an enquiry, a sign-up or another tracked action.
Examine load times, their breakdown and the performance indicators for the pages people visit.
Filter by device, browser or network. Identify contexts in which slowdowns and signs of frustration, such as repeated clicks, occur.
Analyse the paths visitors take and compare their experience with the actions they complete. A correlation gives you a lead to investigate.
Set alerts for your indicators so you are notified when a threshold is crossed, helping you focus your diagnosis.
“appYuser complements our existing monitoring tools.”
A lightweight set-up to start observing your visitors’ experience.
Collecting data without cookies lets you observe more than just visits that have accepted analytics cookies.
Installation takes a few minutes when you have access to the site or its tag manager. Measurement covers visits on which the tag can run.
Analyse the actual digital experience and its links to your conversions.
Can be used on its own.Combine usage data with your RGAA checks to better document accessibility fixes.
Explore RGAA checks →Link your improvements to changes in your site’s environmental impacts.
Explore impact measurement →A one-off test reproduces a chosen situation. appYuser observes the experience during actual visits, on the devices and networks people really use. The two approaches complement each other: usage helps you choose which situations to analyse or reproduce.
appYdex is an index of experience quality related to loading. It combines information on the start of rendering and full page load. It helps you track trends and compare contexts; it does not replace a qualitative study or direct user feedback.
You define the relevant actions to track on your site. appYuser compares their completion with experience data to highlight correlations. These guide analyses and fixes; the effects of those fixes are then checked over time, taking other changes to the site and traffic into account.
appYuser can complement your existing tools with a view focused on experience quality. You can bring together traffic data, goals and the technical conditions visitors actually encounter.
Yes. You can activate appYuser on its own, then add appYaccess for RGAA checks or appYplanet for environmental impacts. The three modules adapt to your priorities.
Discover how to turn browsing data into concrete priorities for your site.